Shipping Policy

Last Updated: September 2026

At Drysolv (accessible via https://drysolv.com), this page covers everything that happens after you place an order: what shipping costs, when the parcel leaves, how long it usually travels, and what we do when something goes wrong along the way. It is written to be read before you need it.

Work shirts and work pants tend to get ordered for a reason. A new job starts, a pair finally gives out at the knee, or the weather turns and the flannel is still in a box somewhere. That means delivery timing matters more here than it does for most things people buy online. So the ranges below are honest ones, with the carrier information to go with them, and no promise we cannot keep.

By placing an order on our website, you agree to the terms set out below. If something about your shipment is not answered here, email us at [email protected] and we will be glad to help.

Shipping at a Glance

Where We Ship

We ship to street addresses within the United States. We do not currently ship internationally, and we do not ship to P.O. Boxes, APO or FPO addresses, or United States territories.

If your address falls into one of those groups and you still want the order, write to us anyway. Some situations can be worked out with a different carrier or a different delivery address, and it is worth asking us before you assume the answer is no.

Flat Shipping Rate

Shipping is $4.95 per order. It does not change with the number of items, the weight of the parcel, or the distance it travels. Two pairs of pants and three shirts ship for the same $4.95 as a single shirt. There are no handling fees, fuel surcharges, or oversize charges added at checkout.

Order Cutoff

Orders placed and paid for before 5:00 PM EST on a business day enter the processing queue that same day. Anything that arrives after the cutoff starts the next business day. Orders placed on a weekend or a public holiday begin processing on the next business day.

Processing Time

Processing takes 1–3 business days. During that window the order is picked, checked against what you actually bought, and packed. Sizes on work pants and work shirts are easy to confuse at a glance, so the check is worth the hour it adds.

Transit and Total Delivery Estimate

Once the parcel is with the carrier, transit usually runs 5–7 business days depending on how far it has to go. Taken together, most orders land within 6–10 business days of being placed. These are estimates based on normal carrier performance, not guaranteed delivery dates.

Carriers

We ship with USPS, UPS, and FedEx. Which one carries your parcel depends on the destination, the size of the order, and which service is moving packages properly in your area that week. You will see the carrier named in your shipping confirmation.

Tracking

A tracking number is emailed to you as soon as the label receives its first carrier scan. Tracking can take several hours to start updating publicly, which is normal and does not mean the parcel is sitting still. You can also look your order up on our Order Tracking page at any time.

Split Shipments

Occasionally an order ships in more than one parcel. When that happens you receive a separate tracking number for each one, and you are never charged twice for shipping. The flat $4.95 covers the whole order regardless of how many boxes it takes.

Address Accuracy

Please check your address before you submit the order, including the apartment or unit number. If you spot a mistake afterward, email us at [email protected] straight away. If the parcel has not shipped we will correct it before it goes. If it has already left, write to us anyway and we will contact the carrier on your behalf to try to have it redirected or held for pickup.

Undeliverable and Returned Parcels

If a parcel comes back to us as undeliverable, we email you as soon as it arrives. You can have it sent out again to a corrected address at no additional shipping cost, or take a full refund of the item price. We do not charge a fee for handling a returned parcel.

Lost or Stolen Packages

If tracking shows delivered and the parcel is not where it should be, email us. We open the carrier trace ourselves rather than asking you to chase it. It is worth checking with neighbors and around the property first, because parcels often turn up within a day, but you do not have to exhaust every option before contacting us. A confirmed loss is replaced or refunded in full, including the shipping you paid.

Damaged Parcels

If your order arrives damaged, email us within 7 days of delivery at [email protected] with your order number and a photograph of the item and the packaging. Damage claims go to the front of the queue. You get a replacement or a full refund including the original shipping, and in most cases there is no need to send anything back. When we do need the item returned, we email you a prepaid return label within 1 business day and it costs you nothing.

Delays

Weather, carrier backlogs, and peak volume all slow parcels down from time to time. When we can see that an order is running behind, we email you before you have to ask. If a delay defeats the purpose of the order entirely, you can still cancel it. Refuse the delivery at the door, or email us and we will send a prepaid return label so the parcel comes back to us at no cost to you, refunded in full.

Holiday Schedule

We do not process or ship orders on federal holidays. Orders placed on those days start processing on the next business day. Carrier networks also slow down around major holidays, so add a few days to the usual estimate during those weeks.

Returns and Cancellations

Return conditions, the prepaid label, and refund timing are all covered in our Return & Refund Policy. If you need to stop or change an order that has just been placed, see our Cancel & Change Order Policy.

Changes to This Policy

We update this page when our shipping arrangements change. The revision month is shown at the top. Orders already placed are handled under the terms that applied on the day they were placed.

Shipping Questions

If anything about a parcel of yours needs a human, this is where to find us.

Thank you for shopping with us, and for the kind of workday these clothes are meant to keep up with.